Enhance the communication between dealers, importers and manufacturers.
annata365 Dealer Portal solution
The annata365 Dealer portal is a web interface into the Annata Dynamics 365 system maintained by an importer or manufacturer which allows dealers to create, monitor and maintain transactions directly with the importer or manufacturer.
Our annata365 Dealer Portal covers a wide array of business processes that work seamlessly together with Annata Dynamics 365. The solution facilitates:
- Higher customer satisfaction
- Integration with Microsoft Dynamics 365
- Engagement between automotive dealerships and today‘s consumers
Capabilities
Getting the right parts at the right time to the right place is a primary goal and capability of the system. With its deep integration with electronic parts catalogs, advanced AI enhanced search capabilities and beautiful user interface design, dealer efficiency is greatly improved.
The Dealer Portal Parts application provides the following capabilities: i) Parts ordering; ii) Dealer stock for parts; iii) Parts returns; iv) Parts invoices; v) Segregation of pricing based on dealer type; vi) Parts supersession & BoM handling; vii) Products catalog; and viii) Parts inquiry.
Today’s consumers grew up in a completely digital environment. Consumers want to be able to search for the vehicle of their choice, configure it to suit their specific needs, get the price and make the deal. This complex process is made simple with the Annata Dealer Portal. The Dealer Portal offers insight into: i) Device ordering, ii) Device stock based on Brand, Class and Model, iii) Supplementary items, iv) Device invoices, and v) Dealer device stock.
Plan the production and distribution of vehicles and devices according to market demands.
Warranty processing can be a complex process. There are business processes that are customer facing and others that are supplier facing, while others happen within the limits of the dealer. Annata’s Dealer Portal solution handles all effortlessly. The available business process includes: i) Inbound claim creation process; ii) Service campaign management; iii) Pre-work approval process; iv) Part number, operation codes and misc. charge selection; v) Claim validation rule processing; vi) Warranty parts return; and vii) Document handling.
The annata365 Dealer Portal supports seamless integration with annata365 solutions and external solutions/technologies.
Reduce management costs and human error and increase the effectiveness of the after-sales process that was designed to improve customer satisfaction.
A dealer portal requires its own unique implementation methodology. Our approach can be tailored to your requirements for a quick transition to the Annata Dealer Portal. The digital transformation journey to higher dealership efficiency begins now with Annata.
Highlights
Annata Unveils Enhanced A365 Solution, Elevating Capabilities for Automotive, Trucks & Buses, and Equipment Industries
Supporting automotive brands in the acceleration of electric vehicles sales
From enhancing operational efficiencies to real-time fleet management, Annata offers automotive businesses a comprehensive cloud-based suite of solutions.
Power the future of your electric vehicle business with Annata
Automotive businesses are looking at upshifting the customer experience- heightening focus on creating differentiated customer experiences.
CES 2023: Annata joins Microsoft at the global stage for innovation
This year, we’ve teamed up with Sitecore, a global leader in end-to-end digital experience management software, and Touchcast, a leading virtual experience company, to deliver engaging digital retailing experiences to automotive enterprises.
Møller Mobility Group in collaboration with Microsoft and Annata
Møller Mobility Group has signed a Memorandum of Understanding (MoU) with Microsoft and Annata to explore the possibilities to develop new and modern standards for the car industry. It starts with a total transformation of how Møller Mobility Group operates.
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